Monica Garcia

Monica Garcia

Health & Well-Being Insurance Consultant

Monica Garcia is a Psychologist working in the Life & Health Insurance industry. She provides expert consultancy in holistic claims management solutions, including the design and implementation of large scale return-to-work rehabilitation programmes for Disability Claims portfolios, for UK, and overseas insurance clients. Monica also provides consultancy on product design, training and the implementation of research strategies to better understand and manage health risk effectively.

Monica's specialist research interest is related to the role of beliefs and social factors in the recovery process, with a particular focus on work stress and the role of resilience. At Swiss Re, Monica led pioneering award winning research, evaluating the role of psychosocial factors in return to work at claims and underwriting level. She’s been invited to share her expertise and research at international conferences in the UK and overseas.

For this Summit, Monica's talk will focus on sharing some insights into the challenges and opportunities from an income protection perspective, when faced with chronic pain related disability claims.